A cookie is a small text file comprised of numbers and letters that a website saves on your computer or mobile device when you visit the site. It enables our website to remember your actions and preferences over a period of time, which helps us provide the best user experience to you on our sites. Cookies also make our websites work appropriately.
We use cookies on your device to understand and improve our website and your browsing experience, including personalising content, adverts and social media features. We do not use cookies to collect personal information about you.
We are allowed to store cookies on your computer which are essential for our website to function. For all non-essential cookies, we rely on your permission which is obtained by clicking accept and close to our cookie banner and/or the continued use of our websites.
Essential cookies: no permission required
Strictly necessary cookies: these are required for our website to function; for example, cookies enabling you to log into secure areas of our website.
Non-essential cookies: stored on your device where we have given you notice and you have provided your implicit consent to such storage by clicking accept and close to our cookie banner and/or the continued use of our websites
Analytical/performance cookies: these allow us to recognise and count visitor numbers and see how they navigate the website. This helps us identify improvements; for example, speeding up searches.
Functionality cookies: these recognise you when you return to our website, enabling us to personalise content for you and remember preferences (for example, your region).
Targeting cookies: These cookies record your visit to our website, pages visited and links followed; we use this information to make our website and the adverts more relevant to your interests. We may also share this information with third parties for this purpose.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies; see “Manage Cookies” below for guidance. However, if you select this setting, you may be unable to access certain parts of our site. Unless you have adjusted your browser settings so that it will refuse cookies, our system will issue cookies when you log on to our site.
These cookies let you use all the different parts of our websites. Without them, the services that you’ve asked for can’t be provided. Some examples of how we use these cookies are:
Signing into your account
Remembering actions you’ve already taken, such as text you’ve entered into an order or booking form, so it’ll still be there when you go back to the page in the same web session. Remembering security settings that affect access to certain content.
Google Analytics: We use a web analytics service called Google Analytics to help us identify how our customers use our website, what they like and to see where improvements can be made. For more information on how Google uses cookies, please refer to their privacy policy.
The “Remember My Details” box is presented on some of our website pages. By ticking the box you will give us permission to store a cookie on your device that will remember the details you have entered and therefore will save you time in the future when you have to enter them again. This cookie is stored on your device for 6 months and only users of the device have direct access to this information; we will not see these details. You can un-tick the box at any time to ensure the device “forgets” your details.
Google Maps: Some of our pages include interactive maps provided by Google. Google may set cookies to store information and preferences about maps or other associated Google services on pages where we embed Google maps. For more information on how Google uses cookies, please refer to their privacy policy.
Twitter: Some of our pages use Tweet buttons or Twitter feeds. Twitter may set a number of cookies for these components. For more information on what cookies Twitter uses, please refer to Twitter’s Privacy policy.
YouTube: Some of our pages have embedded YouTube videos. Youtube may set a number of cookies on your computer for these components. For more information on how YouTube uses cookies, please refer to Google’s privacy policy.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control.
If you wish to block or restrict cookies set by this or any other website you can do so through your web browser’s settings. The “Help” function (often in the main menu options at the top of your browser screen, and usually accessible by pressing the F1 key in Windows) should tell you how to do so.
Many browsers give a range of options for managing cookies, including obtaining consent for every cookie, blocking certain types of cookie and blocking cookies from unrecognised websites. You can set your browser to block all cookies; however, you should be aware that many sites will not work as smoothly as you are used to and some basic functionality that is dependent on cookies will not work at all.
The following links go to the relevant help sections for the major web browsers and explain how to manage your cookies:
If you have any questions about how our website uses cookies, please contact us at [email protected].